Christopher Johnson
Senior Instructional Designer
Ormond Beach, Florida, United States
Developer | Multimedia Designer | Learning Specialist
Providing learning solutions and measurable results for top corporations and academia since 2001.
Featured Project
GE Healthcare: Lowering Error Rates, Saving Lives
When an agent error stands prevents or delays critical patient care, the results can be deadly. My team nearly eliminated agent errors through better training and knowledge management.
Work Experience
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Student Tutor / Air Reading
Tutor elementary students (K - Grade 4)in reading comprehension and balanced literacy
Senior Instructional Designer / TTEC
Designed and developed performance-based training solutions for large corporate clients. Consistently met or exceeded clients' performance targets.
Senior Instructional Designer / Optum
Created and implemented innovative instructional strategies for customer care agents in the healthcare field and other major industries.
Instructional Technologist / Rollins College
Worked with faculty and administrators to create the school's first blended MBA program, which exists to this day.
Education
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New York University
B.A. English
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American Intercontinental University
M.Ed Instructional Design
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Rollins College, Crummer Graduate School of Business
M.B.A.
Portfolio
A small sampler of my work. I'd be happy to show you more if you like what you see.
NOTE: Some works contain confidential client information. Potential employers may request access to view these works by contacting me.
Dashboard Simulation
An annotated simulation and walkthrough of a Customer Relations Management (CMS) platform.
Explainer Video
One of many short explainer videos I created for GE agent training.
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FCC Rise Course
One of several Rise courses developed for the Federal Communications Commission (FCC).
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